SystemsIP telephony

Calls come in, and nobody knows who answered or who called back.

Every call lands on the customer card, recorded, and a missed one becomes a task.

From2 000 000so'm · $160
Usually ready inA full setup with a CRM and telephony in about two weeks.
What changes itHow many lines and how many people answer

IP telephony

Everything below is included.

  • Numbers connected through a cloud PBX or your own Asterisk
  • Calls routed to the right manager, with a queue when everyone is busy
  • Every call recorded and saved on the customer card in amoCRM or Bitrix24
  • Missed calls turned into tasks with a deadline
  • Calling straight from the customer card
  • Desk phones, mobiles, or both
    • Asterisk
    • onlinePBX
    • Sipuni
    • UTel
    • amoCRM
    • Bitrix24
    • mobile call tracking

What changes it

  • 01How many lines and how many people answer
  • 02Whether calls need queues, a voice menu or working hours
  • 03Whether the phones are desk phones, mobiles, or both
  • 04Which CRM the calls have to land in

Not included, and why

Numbers and trunk registrationPaid to the operator, in your name. We tell you which one works out cheaper for your call volume.
The cloud PBX subscriptionIf you go with onlinePBX or Sipuni, their monthly fee is paid to them, not to us.

Work

We have built this before.

We don't name clients, but we show what each system does.

A software companyA widget they sell on the marketplaceBuilt for a peer software company to resell and to run in house, on top of the system they already used.
  • MoySklad widget
  • Charts
  • xlsx export
Textile brandA Telegram shop wired to the warehouseCustomers order from a bot or a web app, each with their own account. Stock reads from the same place the accountant does, and invoices generate themselves.
  • Telegram bot
  • Web app
  • Customer accounts
Electronics retailerThe same shop, a different businessThe same idea against a different catalogue. A bot and a web app for a retail buyer, with stock and prices read from the warehouse rather than kept in a second spreadsheet.
  • Telegram bot
  • Web app
  • Inventory sync
Questions

Questions about this service.

Cloud PBX or our own Asterisk?
A cloud PBX like onlinePBX or Sipuni is the quickest start and needs no server. Asterisk on your own server makes sense with many lines or when you want full control. We say which on the first call.